Our staff choose to do this job becuase we care deeply about families. We care that you successfully arrange a send off that’s just right based on what’s important to you and your loved ones.
For some, that road is well trodden and for others, iths the first time. But for all its an emotional time to make big, unfamilliar decisions. Our team offer experience, patience, time and a lot of understanding. Which is why compassion for beareaved families is our number one value.
The hightest level of respect is given to both the deceased and also the bereaved family left behind. From the first time someone comes into our care, we treat them with the same respect we’d apply to our own family throughout thier final journey. And for those left behind, we ensure they can lean on our experience, have time, space and support ot arrange the funeral they really want.
Our dedication sets us apart too. From offering a single point of contact throughout rather than a split team or call centre to being availabe 24/7/, 365 days a year. And the little things we do such as picking up clothing, returning jewellry.
Were transparent about whats involved in a funeral and also how much it will cost. No upselling, no hidden extras, no surprises. We dont charge extra for viewing, service rooms, out-of-hours removals or for any extra staff needed on the day. Delivering the highest standards of service matter s to us. Ensuring you get the support you need.