From collecting my Grandad from JCUH till leaving his funeral the service was absolutely fantastic that we received. The amount of respect my Grandad was dealt with whilst in Roses care and on the day of his funeral was truly amazing. It was clear to the whole family how compassionate and dedicated each and every staff member is to their job to make the whole experience of losing a loved one that little bit easier. We as a family cannot thank Rose Funerals enough for everything they done for grandad to make sure he got the funeral he well and truly deserved. The comfort and support Jamie and Rachel gave my Nanna (Eileen Stamp) and family was unbelievable and made sure no worry had to be given about the up coming events of the funeral. We as a family couldn’t thank you all enough and truly thank you all from the bottom of our hearts for everything you done for us.
At the worse time in my life they not only helped me throughout the decision making but also gave me strength on the day we laid my husband to rest. Rachel was available whenever I had a question or a doubt and to be honest carried me through a tough time after he died. To me it felt like I wasn’t just the next job (unlike other places as a family we used) At all times not only was my husband treated with the utmost respect, so was I……I’m truly grateful for all their help and kindness
“What can I say apart from how fantastic and professional all the staff at Rose have been ove the past 2 weeks for us. Rachel you were so compassionate from the moment we met. My Nana couldn’t have been looked after any better. The service was beautiful and everything was how she wanted it.
Jamie your amazing you should be proud of yourself for what you have achieved so far. Although we had the whole congregation in tears, suggesting that my 11yr old daughter walk with you to the crem doors and into the crem made us all feel so proud of her and I know her Grandma would have been especially proud of her.
Good luck going forward you all deserve it. X”
After my recent loss of my Mother (Elizabeth Murray), Rachael and the staff at Rose Funerals Memorials helped with every aspect of the service and made it the most special day.The communication was excellent and I was made to feel that they had everything covered along the way.
They were really flexible to any changes that we made during this sad time. I came to them by recommendation and would be quick to recommend them to others in the future. Thanks again.
Yesterday was one of the hardest days of my life .. From first meeting racheal in feb this year she has been amazing racheal helped my mam along with my other 3 sisters to carefully plan mams funeral the way she wanted … Everything was done with no bother what so ever rose funerals cared for my mam with exceptional dignity i can not thank you enough…
Yesterday well were do i start the amazing professionalism of every single member of staff jamie was so calm and made sure at every stage of the service that each member of our family was okay .. jamie helped myself and my three sisters hand in hand to walk mam from her home to the top her road which choose by us but jamies and racheal encouraging nature really helped..
Jamie shocked us all by stopping at the top entrance of st bedes chapel to let my son and nephew walk next to jamie holding there roses leading there nanna in .. a special touch …
U are all amazing … thank u so very much u done my kathy bear proud xxxx
Jamie and his team came to my grandmothers memorial quite late in the process. Another mason had made the process a nightmare which had been drawn out over 7 months.
Right from the start, Jamie was amazing. He listened to my concerns, offered his advice, was always there to take a call; even the day before Christmas Eve he took the time to assure me we are on schedule for fitting before the 6th (which is today and the 2nd anniversary of my grans passing)
I was on an incredibly tight schedule and not once did that cause any concern for Jamie and his team. They went above and beyond to get everything ready and done when I needed it. They took on this work at short notice, with more than a few issues from the previous mason, and turned it into a memorial that my parents are incredibly happy with and proud of.
I honestly can’t say enough about how amazing the service I received was. On behalf on my parents and I, Thank you so much Jamie. You really did save the day and we honestly couldn’t be happier.