Below are questions we are asked on a regular basis.
When a funeral is a cremation, two doctors MUST attend and certify death. The FIRST doctor must be the doctor who attended the deceased during his/hers last illness. The duty of the SECOND doctor is essentially one of confirmation. This doctor must not be related to the first doctor either through family or practice. For this service, each doctor makes a separate charge, which we, the Funeral Directors usually pay on behalf of the deceased’s family.
In each limousine there is room for six people in the rear compartment and room for one in the front with the chauffeur.
On the day of the funeral the Funeral Director is there to help and guide you, your family and friends. If you are unsure of any thing please tell the Funeral Director.
We welcome families to visit their loved one and appointments can be made with your funeral director or any of the team.
Yes we can bring your loved one home.
Yes, If you have a special request or would like a particular piece of music playing either as you walk into or out of the Crematorium Chapel, please let the Funeral Director know as soon as possible. Please note that only original recordings are allowed because of copyright laws.
Yes if donations to a charity are requested , we will provide a box.
Yes, although we would ask that you contact us as soon as possible to ensure that it is safe to do so.
No. After the service has ended, the coffin does not move until all relatives and friends have left the Crematorium Chapel.
At some Crematoria there are curtains that close at the head of the coffin, but this is only done at the request of the relatives.
No. There are strict laws regarding cremation. Nothing may be removed from the coffin before cremation without the permission of the Home Office.
Yes. The identity of the coffin name plate is checked by the Crematorium Attendant before it is placed in the Cremation Chamber. This only holds one coffin or casket at a time and again there are rules that must be abided by.
Yes. Once the cremation has taken place, the cremated remains are removed and left to cool before being placed in an urn. This urn is clearly identified as to whose remains they are.
- You can place them in the Garden of Remembrance but you may not know where they are and you can not place a head stone with them.
- You may wish to purchase a grave just for the purpose of interring the cremated remains. This allows you to have a headstone and have other members of the family buried there in the future.
- You may keep them at home in a special urn or memorial.
- You may scatter them in a special place.
- The remains may be buried in an existing family grave.
If you would like to discuss any of the above alternatives, please contact us and we will be pleased to help you.
If the grave is earth rather than bricked then the grave will take six months or more before the ground is firm enough to place the weight of a headstone. If the grave is bricked inside, then it does not take as long.
If you require catering after the funeral you can make your own arrangements or contact us to make a booking at a hotel or restaurant. Alternatively we can provide catering and staff at your home or at a venue.
If you require either a Death Notice or an Obituary in a local or national newspaper, please let us know at the time of making the funeral arrangements. If you wish to place an Acknowledgement after the funeral service has taken place, please contact us within 7 days of the funeral and we will be happy to arrange this for you.
The Funeral Account is sent to the person responsible for the arrangements or the solicitor, after the funeral service. We reserve the right to ask for disbursements and payment for flowers in advance of the funeral service.
The account can be paid for by cash, cheque debit or credit card.
Costs can vary depending on whether you need to purchase a grave and cremation fees vary in different councils.
We can assist with event planning for all elements of your funeral from the simple send-off to an extravagant celebration.
You can have as many cars as you like, and if this is not enough, we can explore coaches or other options.
There’s no right or wrong answer. Retaining ashes is a very personal thing. Some people want to scatter them at a later date, others can’t bear to part with them. We can help by providing practical storage advice and guiding you to make the decision that is most fitting for you and your family.
You can keep or leave, all or part, of any tribute just as you please. Often a memento is taken by family members or sometimes sprays can be donated to a church, hospice or nursing home. There is no “rule”.